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Q: Where is Pret a Papier located? 

A: Our design studio is based in the United Arab Emirates. While we do not have a retail boutique where you can visit us, we are happy to come to you if you are based anywhere in Dubai. If you are located outside Dubai, we will schedule a consultation over the telephone or internet.

Our working hours are from 10:00 - 18:00, Sunday through Thursday.

Q: Do you work with couples who don't live in Dubai? 

A: Our happy clients come from nearly every continent. We can communicate seamlessly over the phone and internet. 

Q: What are your payment terms and methods?

A: We accept payment in cash and bank transfer. Please note that our prices are exclusive of bank, foreign exchange and transfer fees. We require a 50% deposit to start the design process. The balance is payable before any artwork is sent off for production. Please read our Terms and Conditions for more info.

Q: Do you ship internationally?

A: We deliver for free in Dubai and can arrange for shipping internationally at preferential rates with FedEx, but you are welcome to arrange a pick-up from our studio with your own courier service.

Q: Do you have a minimum order requirement? 

A: We can process orders from 50 to well over 1000. Smaller orders will be pricier as our starting prices include a fixed studio design fee and essential set-up production costs. The final cost of your invitations will depend on quantity and variables like the complexity of your design and premium print processes used. Please contact us using our bridal inquiry form for a more accurate consultation.

Q: Will you design a sample before payment?

A: Unfortunately, because of the amount of time is takes to do a custom design and set-up costs required for production we cannot design a sample before the 50% deposit is received. However, we do show you a large selection of samples from our previous portfolio so that you can be confident of the quality of the end result.

Q: When should I place my order?

A: Ideally, you should start with your wedding stationery 3 months before your mailing date. You should mail your save-the-dates at least 6-8 months before your big day, and invitations 2-3 months before your wedding. Allow more time for destination weddings to give your guests a chance to prepare for their trip.

Q: How long will my custom design take?

A: Brides usually book us far in advance, up to 6-8 months before their wedding. Once you book your slot, most custom design can take 7-14 days depending on the complexity of the design. Production timelines vary between 14-21 days depending on the techniques selected. We urge you to book early, so that we can give each project the attention it deserves.

Q: You are called Prêt à Papier, but can you print on other items too?

A: We use a variety of printing techiques like silk screen printing, flat printing, foil stamping, laser cutting and our favourite classic letter press. This allows us to print on different materials like boards, acrylic, wood, fabric etc. If you have a specific request, just ask!

Q: Do you design invitations in different languages?

A: Bi-lingual invitations is very common amongst our intercontinental clients. We can design invitations in any language. All we need is the proof-read final text from you.

Q: Do you provide English/Arabic calligraphy and monograms?

A: Yes we do. We work with talented artists and calligraphers who can create something unique for your wedding. 

Q: Do you provide envelope addressing?

A: Yes we can provide digital as well as hand-written calligraphy to save you the trouble of writing out all your cards by hand. Please note that we cannot print on dark-coloured envelopes or envelopes that are too thick or heavily textured.

Q: What sets you apart?

A: We make it a point to take time with our clients and get to know them as people, their tastes, their hobbies, their traditions and their stories. Our artistry lies in taking those raw ideas and using them to tell their tale on beautiful paper. Even though we have our own style, we strive to make evech project independent from the other and create a design that is unique and memorable. You can immediately feel the love we put into our work when you get your hands on one of our exquisitely crafted invitations.